1.0 Terms of Service
By clicking “Buy Now", “Purchase", or any other phrase on the purchase button, entering your debit/credit card information, or otherwise enrolling, electronically, verbally, or otherwise, you (“Client”) agree to enter into a legally binding agreement with Niamh Flanagan Delaney & Adam Svensson as trustees for the Team Virtual Trust (“Team Virtual”, “Coach”) and to receive products, programmes, or services, subject to the following terms and conditions:
2.0 Refunds and Payment Terms
2.0.1 Refunds: Due to the extensive time, resources, intellectual property, and support invested into our programmes (including digital products and e-courses), all sales are final.
We do not offer refunds for any reason, including but not limited to change of mind, change in personal circumstances, financial hardship, lack of participation, relocation, time constraints, or perceived lack of results.
By enrolling as a student or client of Team Virtual and/or purchasing any programme, live course, e-course, product, or service, you acknowledge and agree that you are entering into a legally binding commitment for the full programme fee associated with the selected term.
If you choose to withdraw, reduce participation, or stop engaging in the programme for any reason, you remain responsible for all remaining payments under your agreed payment plan and selected programme duration.
Pausing, suspending, delaying, or cancelling scheduled instalment payments is not permitted. All payments must be made on time in accordance with the original agreement until the full agreed sum has been paid.
2.0.2 Commitment & Package Terms: By enrolling in any Team Virtual programme, you agree to the full duration of the package selected at the time of purchase (including 3-month, 6-month or 12-month options).
Your selected programme term is a fixed contractual commitment. Downgrading to a shorter programme duration after enrolment is not permitted under any circumstances.
You remain responsible for the full agreed programme fee associated with your selected term, regardless of participation level, usage of materials, attendance at calls, personal circumstances, or change in availability.
If you choose to withdraw, defer, or reduce your level of engagement for any reason, this does not release you from your financial commitment to the full programme term originally selected.
Upgrades to a longer programme duration may be permitted at Team Virtual’s discretion and must be agreed in writing by both parties.
2.0.3 Deferrals: These are accepted if agreed by both parties in writing. All payments must still be made on time according to your sign-up terms, even if you defer. You can defer and re-join up to 365 days from your original VA Academy start date with no additional re-joining cost. However, if you decide to re-join after 365 days from your initial start date, then you will be charged the difference of your original signup amount and the new signup amount. If there has been no price increase after the 365 days has lapsed, then you can re-join with no additional fee.
2.0.4 Deposits: When securing your spot via a deposit, this price is only secured for within 365 days after the purchase date. If you decide to sign up after the initial 365 days has lapsed, then the current pricing is no longer secured and you will be subject to pay the difference in price if we decide to increase it.
2.0.5 Exclusive WhatsApp support: In regards to services that include specifically and only WhatsApp support. Please note that unless stated otherwise, these will remain in a group setting. There will be specific minimum or maximum amount of people who can enter each group. I will be inside each WhatsApp group Monday-Thursday giving you support, and outside those days will be my days off.
The WhatsApp support will be on a monthly subscription basis, and you will be billed every 30 days. The monthly cost will remain the same, unless an agreed change is made by both parties. If you choose to cancel, please provide me with 7 business days notice. If you do not give me this allocated notice, you will be required to pay the fee of the upcoming month. There is no minimum commitment and each subscription is on a month-by-month basis.
2.0.6 Payment terms: Upon execution of this Agreement, the Client agrees to pay the Coach the full purchase amount that is displayed on any one of Team Virtual’s payment checkouts. This includes both pay-in-full and payment plan options.
If Client selects a payment plan option, Client agrees to pay all fees to the Coach according to the payment schedule set forth inside this Agreement, or otherwise provided to Client, and the payment plan selected by Client (the “Fee”).
By agreeing to these Terms, the Client acknowledges that any attempt to initiate a chargeback or payment dispute without first seeking resolution directly with Team Virtual will constitute a breach of contract, and the Client remains responsible for any legal, administrative, or debt collection costs incurred as a result of such wrongful disputes.
In the event of a missed instalment payment, you will receive an email notification with a 72-hour grace period. The Coach may suspend your program participation until payment is brought up to date, including restricting access to modules, materials, and/or coaching calls. If payment is not received within 14 business days, debt collection can be applied by a nomination of Team Virtual’s choice, in order for the overdue sum to be settled.
2.0.7 Expectations: All of the copy that highlights what to expect, the numbers and the overall results are not guarantees or promises. These are examples of what can be achieved based on past/current students and what happens when you take consistent action, are coachable and show initiative within my programmes and groups. It is very possible to both exceed and fall short of these expectations depending on your work ethic and your desire to succeed.
2.0.7 The VA Leads Hub WhatsApp group:
Leads disclaimer: Team Virtual shares opportunities we come across. We are not affiliated with the businesses posting these opportunities, and we cannot guarantee client responses, conversions, or contracts.
2.0.8 The VA Academy: Self Study Path.
Because this is a self-paced, DIY course, your results will depend on how much effort you put in. You’ll have access to the full course, but it’s up to you to follow through.
3.0 Recording & Redistribution of Calls
Client acknowledges that group coaching sessions and/or group calls will be recorded.
Client also acknowledges that the call recordings can be accessed by all members of The VA Academy, both in the past, current and future.
Client Acknowledges that their first name may be used by Niamh Flanagan Delaney in regards to marketing positive student results on all Social Media platforms.
If Niamh Flanagan Delaney would like to share screenshots of private conversations that promote positive results & include your name in them, Niamh will ask the client for permission first, upon approval.
If Niamh Flanagan Delaney would like to share your full name while promoting positive results, Niamh will ask the client for permission first, upon approval.
4.0 Medical Disclaimer
Please note that the coaching and training services provided are not intended as medical, psychological, or psychiatric advice, and they do not provide diagnosis, treatment, prevention, cure, or guarantee.
The information provided is not a substitute for professional medical, psychological, or psychiatric advice, diagnosis, or treatment tailored to your individual condition and circumstances.
5.0 Legal and Financial Disclaimer
You understand and agree that this website and our coaching programs, products, and/or e-courses are intended for informational and educational purposes only. The information provided does not constitute financial or legal advice.
The Client acknowledges that Team Virtual makes no guarantees regarding income, client acquisition, or business outcomes, and accepts full responsibility for their own implementation, decisions, actions, and results arising from participation in any programme, product, or service.
6.0 Intellectual Property Protection and Personal Use
The materials on our website, including products, e-courses, videos, photos, graphics, designs, and other files, are the proprietary property of Niamh Flanagan Delaney and are protected by Australian intellectual property rights.
You may not share the cost of any product or e-course, or the product or e-course itself, with any third party. Sharing your login credentials for any of Team Virtual’s e-courses with any third party is strictly prohibited. Selling or transferring your access to any masterclasses, trainings, eCourses, workshops, or the content and/or materials contained therein to any third party is prohibited.
The Client agrees not to publish or communicate any false, misleading, or defamatory statements about Team Virtual and agrees to raise any concerns directly with Team Virtual in writing, allowing a reasonable opportunity for resolution, before making any public statements.
7.0 Conduct & Right to Terminate
Team Virtual reserves the right to remove a Client from any programme, group, platform, or service without refund if the Client’s behaviour is disruptive, abusive, defamatory, inappropriate, or in breach of these Terms.
Removal from a programme for breach does not release the Client from their financial obligations, and all remaining payments under the agreed programme term will remain payable in full.
8.0 Governing Law
This Agreement is governed by and construed in accordance with the laws of Australia, and the parties submit to the exclusive jurisdiction of the courts of Western Australia.
Terms & Conditions
